"Bought on Virgin Network for £39.99 including a Motorola Bluetooth Headset H350. I received an unwanted Sim joining pack - so I'm waiting for a jiffy bag to return the Sim for a £10 refund. I'm wondering if they send these out on purpose in the hope you may pass them on to another potential subscriber! Great stylish phone. If only I could work out how everything works. I've contacted Motorola and Virgin and Motorola tell me they have not produced a user manual for this phone. They suggest taking a look online at the instructions for the W375 which they say is similar - pathetic!! What would you do if didn't have easy internet access? So I can only give 3/5 for usabilty - I just don't know how some features work! The "Getting Started Leaflet" provided is inadequate. I'm sure in time I shall be very satisfied with this phone but I'm not impressed with the lack of detailed information."