"Don't like this. I got it from o2 when I transferred from pay as you go to contract. Thought I was getting a good deal, because it was free. But after two months of using this phone I have gone back to my old one. I didn't like the touch screen, it's very sensitve, the buttons or screen buttons, don't always work first time. Sending texts is a nightmare, I found it jumps around and sometimes if you just go near a letter it imputs it, then carries on imputting stuff you haven't even chosen and changing to T9 when I just hovvered over the key. It's a shame because this phone is well built and solid, a bit heavier than my last one a E250, and I found it a bit too big. Answering a call was fiddly because if you locked your phone, you had to activate the unlock key either on the side or the screen key, the screen key sometimes takes a couple of times to work. Battery didn't last very long. If I buy another pone I won't be going for a touch screen."